Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the sites or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our sites to provide you with a better user experience.

Typically, we use cookies to deliver the following services throughout the pages of our sites:

  • To enable us to recognise your device so you don't have to give the same information repeatedly;
  • To recognise that you may have requested that we remember your username and password so you don't need to enter your details each time you visit a site;

Cookies we set on our sites

We use cookies to manage and improve your website experience, the following lists the cookies currently in use:

Name Description Duration
cookiebar This cookie is used for storing information about Cookie Compliance Acceptance 30 days
_csrf-d2d This cookie is used for security reasons (CSRF validation) At the end of the session
_visitor-d2d Used to distinguish visitors At the end of the session
_identity-d2d This cookie enables our server to know your log-in status 30 days

Statistics Cookies set on our site

We use some third party services for analytics on our site:

Google
Google Analytics provides anonymous statistical information for us. They process IP addresses and information from other cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using (so we can target our resources in the right way to maximise compatibility for the majority of our users) and, in some cases, in which country, city or region they are located.

Name Description Duration
_ga Used to distinguish users Decided by Google
_gid Used to distinguish users Decided by Google
_gat Used to throttle request rate Decided by Google


Hotjar
Hotjar is a analytics tool that helps us record our visitors behaviour, take feedback, run polls, and make improvements on your website.

Name Description Duration
_hjClosedSurveyInvites This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown Decided by Hotjar
_hjDonePolls This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in Decided by Hotjar
_hjMinimizedPolls This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site Decided by Hotjar
_hjDoneTestersWidgets This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in Decided by Hotjar
_hjMinimizedTestersWidgets This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site Decided by Hotjar
_hjDoneSurveys This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet Decided by Hotjar
_hjIncludedInSample This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels Decided by Hotjar
_hjShownFeedbackMessage This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show Decided by Hotjar

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.